Shipping policy
Shipping Policy
Thank you for choosing to shop with us. We want to ensure that your shopping experience is as smooth and convenient as possible. Below is our Shipping Policy:
-
Order Processing
- Orders are typically processed within 1-2 business days after payment is received. Please note that orders are not processed or shipped on weekends or holidays.
- In the event of a delay in processing your order, we will notify you via email or phone.
-
Shipping Timeframes
- Estimated delivery times vary depending on the shipping method selected and your location.
- Standard shipping typically takes 2-3 business days.
-
Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
- You can track your order using the provided tracking number on our website or directly through the carrier's website.
-
International Shipping
- For international orders, customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.
- International shipping times may vary depending on customs clearance procedures in the destination country.
-
Shipping Errors or Delays
- We strive to ensure that your order is delivered accurately and on time. However, in rare cases where errors or delays occur, please contact us immediately for assistance.
-
Lost or Stolen Packages
- We are not responsible for packages that are lost or stolen after they have been successfully delivered to the address provided.
- If you believe your package has been lost or stolen, please contact the carrier to file a claim.
-
Contact Us
- If you have any questions about our Shipping Policy, please contact us at cloverysupport@live.nl.
Please review this policy carefully before placing your order. By completing your purchase, you agree to abide by the terms and conditions outlined in this Shipping Policy.
Thank you for choosing us for your shopping needs!